Main problems

· The game doesn't launch

o A dialog box indicates that the file D3D9.dll can not be found

o The DVD protection test doesn't work

· The game crashes when I move the mouse

· The game has display problems

· The display is very slow

· My display doesn't match the screenshots on the box

· The game is very slow although my machine is way over the minimum requirements

· How do I play online

· I lost my online account

· I can't create a server

· Sometimes, my boat turns by itself

A dialog box indicates that the file D3D9.dll can not be found
If the file D3D9.dll is missing, you need to install Microsoft DirectX version 9.0c or higher.
DirectX9.0c is available on the game DVD in this directory: “Dx9.0c Redist\DirectX9”. You can also download it from Microsoft's official website: http://www.microsoft.com/directx/ (click Get the Latest DirectX Here).

The DVD protection test doesn't work
If the game does not launch after the protection test, please contact the technical support (please consult the game manual).

The game crashes when I move the mouse
In the launcher, click Configuration > Advanced > Compatibility and check Emulate cursor. Click OK twice and Save. When the cursor is emulated, its reaction time will be slightly slower.

The game has display problems
Always get the latest drivers of your graphics card from the manufacturer’s web site. Compatibility and performance issue are regularly corrected.

Manufacturer	Website
ATI	http://ati.amd.com/ (Click Drivers & Software).
SIS	http://www.sis.com/ (Click Download, Latest Drivers then SiS UniVGA3 Graphics Driver).
nVidia	http://www.nvidia.com/content/drivers/drivers.asp
VIA/S3G	http://www.viaarena.com/ (Click Drivers then select Microsoft Windows).
Intel	http://support.intel.com/support/ (Click Download Center then Graphics).

Laptops can cause problems since most graphic chips manufacturers (including ATI and nVidia) don't support them in their drivers. Laptops often use proprietary drivers (supported by the assembler, but rarely updated). For ATI cards, you can try to download the OMEGA drivers at http://www.omegadrivers.net/. Some other, more complex manipulations can help: disable Fastwrite in the advanced properties of your card, reduce AGP aperture to 64 Mo, set AGP to 4X.

Some display problems are linked to advanced functions (shadows, reflections...) that you can disable in the game's launcher.

The display is very slow
The display speed depends mostly on the display options that can be reduced to gain performance.

From the launcher, click Configuration to access the display setting dialog box. Try to reduce the resolution. The full screen mode is usually faster than the windowed. Set the graphical quality to « Best performance ».

For even more performance, you can set the graphical quality to « Custom » to access advanced display configuration. The minimum settings are: Shader quality = PC0, Texture quality = Low, Antialiasing = None, MaxFiltering = Bilinear, Shadows = None.

In the game settings, you can lower the quality of the opponents.
The sound may also cause lag on some machines (set in the audio settings).

My display does not match the screenshots on the box
To get an optimal image quality, you need a Microsoft DirectX 9 graphics card (ATI Radeon 9500/nVidia GeForceFX 5200 or higher).

The game is very slow although my machine is way over the minimum requirement
Some applications launched automatically when you start your computer can hamper the game's performances. Try to close applications not required for playing (Peer2Peer, downloads, communication tools, virus scanners...). The display is often a cause of slowdown (the display is very slow).

How do I play online ?
« When I want to play online, the game asks for an online key, where is it? »
The key is on a sticker on the back of the manual. Enter the 19 characters code.

To create an online account enter your:
1. Online key
2. Account name
3. Password
4. Country
5. Town
6. Your e-mail is optional

Note: You can't create a new account with a name already used by another player.
Remember your account name and password, you will need it if you want to re-install the game.
The fields 4 and 5 are used to find servers.
Your e-mail can be used to retrieve your account if you lose it.

I lost my online account
If you entered your e-mail, just launch the game and click « send e-mail » on the online subscription dialog box.
Otherwise, please contact the technical support.

I can't create a server.
You need to configure or disable your firewall if you have one. At least, you must open the port 2350 in TCP and UDP.
Sometimes, Windows XP users forget they activated their default firewall. It is configured in local network connection properties -> TCP/IP properties -> advanced, then Options -> TCP/IP filtering -> Properties.
Zone Alarm users must launch the game in windowed mode the first time they connect to Internet to allow the game to use the connection.
BitDefender enters in conflict with the game. You can either uninstall it or upgrade it to version 7.1, or install the game in one of the following folders (in lower case): avx, mgui, rav7, ravwin8, sweep.

Sometimes, my boat turns by itself.
Try using « Alternate method » in the « Inputs » tab of the advanced settings.